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Banking

Debt Collection Supervisor / Team Leader Full Time

Mondays – Thursday: 08h00 to 16h30.Saturdays: 08h00 to 13h00 (at least 2 Saturdays a month).Manage team performance, set objectives, and review KPIs.Take over calls during escalations and handle performance metrics.Create reports (hourly, daily, weekly, monthly).Identify and address underperformance [...]

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